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Hey big spender! The state of tipping in Australia revealed

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Tipping is ingrained in American culture, but what about Australian? Are we a nation of tippers or do we bail on the bonus when it’s time to pay the check?

Well,  fintech Zeller has the answers. The inaugural 2022 Australian Tipping Report explores the state of tipping across the nation, from the tipping trends across industries to the impact of tipping on business success.

So who are the nation’s most generous tippers? The answer may surprise you. Those living in the sunshine state of Queensland are Australia’s most frequent tippers – two times more likely to tip than their NSW counterparts, while Tasmanians are the nation’s most generous, averaging a $23 tip per bill.

The tipping calendar

Looking into trends by industry, tipping seems to be cyclical. The average tip value in the hospitality sector peaks on Tuesday at $17, and then is consistently $16 from Wednesday to Saturday. The highest volume of tips occurs on Friday and Saturday, aligned with the busiest trading days for the industry.

Zeller found diners eating later in the evenings are also more generous with their tips — the value of tips after 10PM on mid-week to Friday evenings soars to between $37 and $46, more than double the average tip value on these days.

Tips by sector

Despite the hospitality industry receiving the highest volume of tips across all sectors, the average percentage tip was still only 7 per cent – on par with the overall national average, with charities and memberships, retail, beauty and travel earning a higher average tip percentage value. It seems the pandemic has also impacted Aussie’s inclination to tip but Zeller CEO and co founder Ben Pfisterer said this is improving.

“The past few years have been incredibly tough on Australian business owners, and it is great to see Australians being generous when tipping their local businesses. Australians are enjoying face-to-face service and interactions, prompting them to leave larger tips. Smarter payment technology providers, like Zeller, ensure that the tipping process is seamless and intuitive for customers while maximising the outcomes for our merchants” Pfisterer commented.

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About the author

Cec Busby

Cec has been telling stories and chasing headlines for more than 25 years. These days, she’s editor of Private Media’s Business Builders and Flying Solo, and the voice behind the Flying Solo and First Act podcasts. She kicked off her editing career as the founding editor of Sydney street press The Brag and has since worn the editor’s hat across a stack of titles – from SX and CULT to Better Pictures, Total Rock, MTV, fasterlouder, mynikonlife and Fantastic Living. Cec’s reporting runs the gamut. She’s covered small business, politics, health and LGBTQIA+ issues with equal passion. And when she’s not in print or online, you might have caught her behind the mic at FBi Radio or in front of the camera on OutTV.

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